Terms apply. Often, you will get a response to your initial claim inquiry within 48 hours. Access your favorite topics in a personalized feed while you're on the go. Editorial Note: We earn a commission from partner links on Forbes Advisor. You must file a claim within 30 days of your covered loss and you can do so online or by calling 800-228-6855. Each eligible AmEx card is covered for up to $50,000 in claims per year. Check your benefits guide for complete details. You will be asked certain questions about your claim at that time. Learn more: The best travel credit cards right now. Fortunately, several American Express credit cards are equipped with the handy purchase protection perk. Policies are underwritten by AMEX Assurance Company. We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. Thankfully, many credit cards offer so-called "purchase protection" that covers theft, damage and loss within a set time after purchase. American Express cards offer a valuable, complimentary perk that can keep your new purchases safe. /8+"[Q\t7Q&DyK$U6>42:"UlG(J!WjIu$Kq ~hK#bs/+G m/WA&,GGH&tZG)[W Hi1`JK,' SiKZ1 The Blue Business Plus Credit Card from American Express. Marriott Bonvoy Business American Express Card. He writes for The Ascent and The Motley Fool, and his work has appeared in USA Today and Yahoo! A Step-by-Step Guide to Filing a Return Protection Claim With Amex From bedroom furniture to clothing and cellular phones to handbags, purchase protection can be a worthwhile benefitparticularly for high-priced items. Uber Cash and Uber VIP status is available to Basic Card Member only. Long list of travel benefits, including airport lounge access and complimentary elite status with Hilton and Marriott (enrollment required), Annual statement credits with Saks and Uber, Bonus categories leave something to be desired, One of the highest annual fees among premium travel cards, Fee-only vs. commission financial advisor, See Business Insider's list of the best rewards credit cards , Have you ever purchased something and wanted to return it only to find out you were past the return window? Many of the best credit cards have purchase protection. Terms apply. Our partners compensate us. as well as other partner offers and accept our, 4.4 out of Items voluntarily or involuntarily discarded. * Eligibility and benefit levels vary by card. Terms apply to offers listed on this page. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases up to $10,000 per incident. 1. Just to see the cards they carry? This coverage is complimentary on most AmEx cards including some debit, prepaid and reloadable AmEx cards. Go to the Amex extended warranty claims webpage to file online. For a full list of what's not covered by American Express purchase protection, review your Amex card's guide to benefits. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. Curious to hear people's stories using purchase protection with AMEX. Coverage for loss, theft, or damage is provided for up to 90 days from the date of purchase. After your first year or $20,000 spent, enjoy 5% cash back on Chase travel purchased through Ultimate Rewards, 3% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and unlimited 1.5% cash back on all other purchases. There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. American Express processes claims more quickly than some other issuers. For example, if you have an American Express card, the chances are that card provides AmEx purchase protection. This is one of those credit card benefits that can easily make up for an annual fee, even if you only use it once or twice a year. AmEx makes it easy to file a purchase protection claim on its website. Copyright 2018 - 2023 The Ascent. If you'd. Purchase Protection: Which Credit Cards Cover Your Belongings Visit americanexpress.com/benefitsguide for details. Many popular rewards credit cards come with generous welcome offers and useful benefits to attract consumers. Instead, check the benefits guide to see the card's purchase protection coverage. Learn more: The best credit cards for travel insurance benefits. Earn 5x Membership Rewards Points for flights booked directly with airlines or with American Express Travel on up to $500,000 per calendar year. out Make sure to file a claim within 30 days of the incident - or as soon as reasonably possible. For return protection, you have to file a claim within 90 days of your original purchase. However, this does not influence our evaluations. Enrollment required. Consumable or perishable items like food and batteries. In other words, if your item gets damaged when being shipped by FedEx, UPS or similar, it may not be covered under Amexs Purchase Protection (it may however be eligible for some reimbursement by filing a claim through the third-party carrier). The card details on this page have not been reviewed or provided by the card issuer. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. Delta SkyMiles Reserve Business American Express Card. How to File a Purchase Protection Claim with the Hilton Business Credit Card. With most Amex cards, purchase protection can be filed for claims up to $1,000 per occurrence and up to a maximum of $50,000 per cardmember per calendar year. Our experts answer readers' credit card questions and write unbiased product reviews (here's how we assess credit cards). See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. Gold Delta SkyMiles Business Credit Card Purchase Protection Explained This post contains references to products from one or more of our advertisers. Another coverage benefit that can provide peace of mind is Amex return protection. Like insurance, purchase protection is one of those things that you hope you never have to use. It also includes their coverage maximums per purchase and calendar year. Whether you need to use your purchase protection now or you're just curious about how it works, you'll learn all about it in this guide. The claim process begins when you file your claim. 1 CLAIM DETAILS 2 DOCUMENT LIST Enter your claim details. AmEx purchase protection excludes a long list of types of purchases, including: Antiques, artwork and previously used items. Return protection is available on virtually every Amex card, from the Blue Cash Preferred Card from American Express to the Platinum Card to the American Express Green Card To be eligible for return protection, an item must have been purchased entirely with an Amex card. when you need coverage is essential. The Ascent does not cover all offers on the market. Select the Card below to read the full terms and conditions for Return Protection related to that Card. You might be using an unsupported or outdated browser. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, The Guide to AmEx Purchase Protection on Travel Cards. <>>> Let's take a look at the current coverage on The Platinum Card from American Express as an example. , AmEx purchase protection only covers a maximum of $500 in claims per event. Supplier Diversity. has been collected independently by NerdWallet . And extended warranty protection offers one full year of coverage at $10,000 per item and up to $50,000 per calendar year. So, you can't claim purchase protection if your baseball bat or hockey stick breaks. Benefits Dashboard - American Express How Much Are Travel Points and Miles Worth in 2023? Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. For rates and fees of the Blue Cash Preferred Card from American Express, please click here. Items that are rented, leased or borrowed. This card shines for this use, but overall the star ratings may differ when compared to other cards. American Express Purchase Protection Guide: (Claims, Forms) [2021] That's 6.5% on travel purchased through Chase Ultimate Rewards, 4.5% on dining and drugstores, and 3% on all other purchases. Be ready to provide an itemized online receipt or original store receipt of the item as you will need it to receive claim consideration. You should also know that purchase protection does not cover damage to items when shipped by a third party and under their temporary care, including a common carrier. How does Amex Platinum purchase protection work? *Excess of 50 applies. The Hilton Honors American Express Business Card. Additional Information. For an explanation of our Advertising Policy, visit. How Much Does Home Ownership Really Cost? This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Click "Enter. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible, When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. This site does not include all credit card companies or all available credit card offers. %PDF-1.5 This information may be different than what you see when you visit a financial institution, service provider or specific products site. If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. Items purchased for resale, professional or commercial use. JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. When we think of travel rewards card benefits, we tend to think of lounge access, free checked bags and companion tickets, but dont stop there. Call 1-800-243-0198 for more information. Related: Best credit cards with purchase protection. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. There are also coverage limits, which depend on the card that you have. American Express Purchase Protection - FlyerTalk Forums Items purchased for professional or commercial use such as education, training or skills. The extended warranty period is an additional year and is limited to covering the actual purchase amount paid for with your card. American Express Purchase Protection Explained . OP}[}Ko? For this purchase protection coverage to apply, you must pay for at least a portion of the purchase with your Amex card or American Express rewards points. You must file a claim within 30 days of loss through this link or by calling 800-228-6855. Amex EveryDay Credit Card from American Express, Blue Cash Everyday Card from American Express, Blue Cash Preferred Card from American Express, Delta SkyMiles Blue American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Reserve American Express Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card. Travel is also generally excluded from this purchase protection benefit. Many or all of the products here are from our partners that compensate us. So how do we make money? The other card networks often offer their own purchase protections as part of their network affiliation. Finally, its not that hard to snap a photo of a receipt and retain it in your smartphones cloud storage archive for many years. How to file an AmEx purchase protection claim, AmEx personal cards with purchase protection, Blue Cash Preferred Card from American Express, The Amex EveryDay Preferred Credit Card from American Express, Hilton Honors American Express Surpass Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Blue American Express Card, AmEx small business cards with purchase protection, The Business Platinum Card from American Express, The Blue Business Plus Credit Card from American Express, Business Green Rewards Card from American Express, Delta SkyMiles Platinum Business American Express Card, Delta SkyMiles Reserve Business American Express Card, Delta SkyMiles Gold Business American Express Card, The Hilton Honors American Express Business Card, Marriott Bonvoy Business American Express Card, However, the purchase protection coverage amounts and limitations vary between AmEx cards. Business Green Rewards Card from American Express. Can You Buy Gift Cards with a Credit Card? Purchase protection covers items you want to keep; return protection covers items you don't want to keep where the store won't accept a return. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. Compare the cost in points or miles to cash, and see which option is best. Here are some tips to help you navigate this growing trend. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to $50,000 per cardholder. For example, the Blue Cash Everyday Card from American Express and Amex EveryDay Credit Card* credit cards carry up to $1,000 coverage per incident, up to $50,000 per card member account per calendar year (Terms apply.). You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. Had no problems at all wrt the period. How do I Redeem Membership Rewards Points. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases. Claim amount was around $300. To view rates and fees for the Delta SkyMiles Reserve American Express Card please visit this page. In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. One-of-a-kind items, such as antiques and artwork, or limited-edition items. If you purchase a high-end $2,500 laptop, you should charge it to your premium card with a $10,000 per incident limit rather than a card with a $1,000 per incident coverage limit. With most Amex cards, you're covered for up to $1,000 per covered incident and up to $50,000 per year, but the reimbursement doesn't include any shipping or handling expenses. Motorized vehicles, their parts and accessories as well as those parts and accessories intended for use with the motorized vehicles. You can choose to receive a statement credit or direct deposit into most U.S. checking and savings accounts. You will need to provide American Express with the original store receipt or a printout of an online receipt. This was for Amex Canada (RSA Insurance). Terms apply. In some cases, we receive a commission from our partners; however, our opinions are our own. If an item is stolen, file a police report immediately. All American Express cards with extended warranty benefits provide the same amount of coverage. You must file a claim within 90 days of your original purchase through this link or by calling 800-228-6855. See if Youre Pre-Qualified, Credit Intel Financial Education Center. American Express AMEX Assurance Company PO Box 981553 El Paso TX 79998-9920 (800) 858-5971 Toll Free Fax (800) 322-1277 Phone Purchase Protection Claim Form Claim Number (required) Instructions: Please. <> When you purchase an item with a manufacturer's warranty, this benefit can add an extra year to the warranty. Our opinions are our own. Business Green Rewards Card from American Express is no longer available through NerdWallet. Juan's passion is helping readers navigate through the complex world of frequent flier miles, credit card rewards points and award travel. All Rights Reserved. Products covered by an unconditional satisfaction guarantee. Purchase Protection is normally not the first benefit that comes to mind when you think of your American Express card perks. Authorized users are also covered, as long as theyre U.S. residents. You want a travel credit card that prioritizes whats important to you. How to File American Express Claims for Benefits - WalletHub Purchase Protectioncan help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. Purchase protection is an embedded benefit of your card membership and requires no enrollment. How to File a Purchase Protection Claim with the Amex Delta Platinum Business Credit Card Call the Benefit Administrator within 30 days of the incident at 1-800-228-6855 or the number in your card's benefits guide. 2023 American Express. AmEx Purchase Protection: What You Need to Know - NerdWallet Amex adds cell phone protection benefit -- check to see if your card is All consumer American Express cards offer purchase protection for eligible purchases. Compact discs, digital video discs, mini discs, audiotapes and videotapes. The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. Purchases must be made in the U.S. or its territories, Send Money & Split Purchases: Venmo and PayPal, Interested in Amex? 2023 American Express. All information about Amex EveryDay Credit Card has been collected independently by NerdWallet . This purchase protection product covers damage and theft, but only up to $500 per claim and $50,000 per account. Let's take a look at the current coverage on, holders are covered for up to 90 days from the date of a covered purchase of an eligible item. If. Purchase protection is included in many U.S. American Express cards at no additional cost to the cardholder. Terms apply. If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Earn 70,000 Bonus Miles after spending $5,000 in purchases on your new Card in your first 3 months of Card Membership. All financial products, shopping products and services are presented without warranty. The extended warranty does not cover the following items: Also, coverage does not apply to damage from natural disasters, alterations or modifications, power surges, war or acts of war or any item under a product recall. Enjoy 6.5% cash back on travel purchased through Chase Ultimate Rewards, our premier rewards program thatlets you redeem rewards for cash back, travel, gift cards and more; 4.5% cash back on drugstore purchases and dining at restaurants, including takeout and eligible delivery service, and 3% on all other purchases (on up to $20,000 spent in the first year). If I'm on Disability, Can I Still Get a Loan? Is it possible to cancel purchase protectionclaim? : r/amex Card issuers strive to set their products apart from the competition by offering incentives like welcome bonuses, but sometimes the less-flashy benefits can be even more valuable. American Express makes it easy - you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. Hi everyone, I started a purchase protection claim for exercise equipment that was stolen from my 2nd home. The coverage is limited up to $1,000 per occurrence, up to $50,000 per Card Member account per calendar year. Check the. American Express | Membership Rewards - American Express Purchase Protection - I had a claim last year where the damage was sustained on the 89th/90th day. x][s8~wjJ[1M\INm)qTdctJ ) E=SH"h6 O6=rv,_7r3Y/s#.t'kd bBJK9>:}YqaX0DI After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. Many other issuers offer some form of damage against loss or theft for eligible items purchased with the card. Click "File a Claim," then provide the required information. Editors note: This is a recurring post, regularly updated with new information. Earn 80,000 Membership Rewards Points after you spend $6,000 on purchases on the Card in your first 6 months of Card Membership. Permanent household items such as carpet, flooring, air conditioners and refrigerators. Get the latest tips you need to manage your money delivered to you biweekly. Once you've submitted those documents, you'll get another email from Amex letting you know that your documents have been received. I don't have much time to deal with this but I've never filed a claim before. If you try to return an item within 90 days of purchase and the merchant won't accept it, American Express will take it back instead and reimburse you up to $300 per claim and $1,000 per card per year (based on the year of purchase). If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. One of our top choices for the best credit card for purchase protection is the Amex Platinum card. If you don't receive claim forms within 15 days, you can provide a letter describing the circumstances of your claim. In most cases, you won't need to do anything else they'll let you know if they need more information, otherwise, you'll just get a follow-up message letting you know that the amount will be posted as a credit to the American Express card you used to purchase the item. We have not reviewed all available products or offers. All policies have a maximum limit of $50,000 in claims per calendar year. For example, it doesn't protect against normal wear and tear or damage to an item that was purchased for play, such as sports equipment. Here is a list of our partners. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. Do not sell or share my personal information. If that's what you're looking for, then travel cards are a good place to start. Every consumer American Express card offers purchase protection. Thankfully, its really easy to search my email inbox to find receipts for everything Ive bought online. If you need to make a claim, you will receive a reimbursement either for the item or the cost to replace the item, up to the coverage limits on your American Express card. Underwritten by AMEX Assurance Company. Here is a list of our partners and here's how we make money. As a digital nomad for nearly five years, JT proves through experience that credit card rewards can drastically reduce the cost of travel. See if Youre Pre-Qualified, Credit Intel Financial Education Center. Hilton Honors American Express Aspire Card is no longer available through NerdWallet. Are you sure you want to rest your choices?
